Travel updates Middle East: flight disruptions, rebooking & refunds

Are flights currently affected?

Some flights to, from or over parts of the Middle East may currently be affected due to airspace restrictions, airport disruptions or airline schedule changes.

If your flight has been cancelled by the airline

If your flight has been cancelled by the airline, you can usually choose between rebooking and a refund. Available options depend on the airline and your booking.

What you can do now

• Go to My Account
• Check messages from your airline regarding schedule changes or cancellations
• If you need help, contact Customer Service

If your flight is delayed

First check the latest updates from your airline. If you are already at the airport, the airline is usually the fastest point of contact for rebooking, assistance or further information.

If your flight is still operating but you want to change or cancel

If your flight is still operating but you want to change or cancel, your options depend on fare conditions and airline rules. Change or cancellation fees may apply.

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Your rights & possible compensation

Passenger rights under EU261 may apply on certain routes. In cases of extraordinary circumstances, compensation may not be applicable. Eligibility depends on the reason for disruption and your travel route. For official information, visit BAZL.

Frequently asked questions

Find answers to the most important questions about cancellations, rebooking, refunds and delays. For more topics, visit the Contact/FAQ section.

1. Can I get a refund if my flight was cancelled?

If your flight is cancelled by the airline, you can usually choose between a refund and rebooking, depending on airline rules and fare conditions.

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